Return | Exchange | Refund Policy

❀ Earrings 一 Due to hygiene reasons, all earring sales are final and cannot be returned. Please contact us or start a chat below referencing your order no. if there are any issues with your order.

❀ Rings 一 Returns are accepted within 14 days of delivery. The customer is responsible for return shipping costs. Shipping costs are non-refundable. If your return is accepted, all shipping costs will be deducted from your refund. Please notify us of your return using the contact page or start a chat below referencing your order no.

❀ Necklaces 一 Returns are accepted within 14 days of delivery. The customer is responsible for return shipping costs. Shipping costs are non-refundable. If your return is accepted, all shipping costs will be deducted from your refund. Please notify us of your return using the contact page or start a chat below referencing your order no. 

❀ Bracelets 一 Returns are accepted within 14 days of delivery. The customer is responsible for return shipping costs. Shipping costs are non-refundable. If your return is accepted, all shipping costs will be deducted from your refund. Please notify us of your return using the contact page or start a chat below referencing your order no.

❀ Bracelet and Necklace Sets 一 Returns are accepted within 14 days of delivery. The customer is responsible for return shipping costs. Shipping costs are non-refundable. If your return is accepted, all shipping costs will be deducted from your refund. Please notify us of your return using the contact page or start a chat below referencing your order no. 

❀ Earrings and Bracelet Sets 一 Due to hygiene reasons, earring sets cannot be returned. Please contact us or start a chat below referencing your order no. if there are any issues with your order.

❀ Earrings, Bracelet and Necklace Sets 一 Due to hygiene reasons, earring sets cannot be returned. Please contact us or start a chat below referencing your order no. if there are any issues with your order.

Refunds

Items must be unused and in the original condition to be eligible for a refund. Once your return is received and inspected, you will be notified by email. Approved refunds will be processed back to the original payment method within 5-7 business days. Shipping costs are non-refundable. If your return is accepted, all shipping costs will be deducted from your refund.

Sale items are not eligible for returns or refunds.

Exchanges

We will happily exchange defective or damaged pieces for the same item. To exchange, please contact us or start a chat below detailing your order no. and a short description of the issue. Feel free to send an image or two - after all, a picture is worth a thousand words! 

For any other orders, please send the original item back to us in and we'll issue a full refund. Then, feel free to shop for a replacement anytime - our virtual doors are always open. We want you to absolutely love what you buy from us! 

Shipping Address

Aking Sinta Jewellery Limited
Apartment 4.6B Melia House 
2 Hornbeam Way 
Manchester
M4 4AY
United Kingdom

If you have any other questions about this Return, Exchange and Refund Policy, please contact us at: tulong@akingsinta.co.uk